Frequently asked questions

Popular Business is a local business directory and marketplace. You can find businesses, compare them, read reviews and contact them, and browse products, services, jobs, properties, classifieds, events and deals.

No, you can browse and search without one. You need a free account to add a listing, save favourites, write a review, send member messages or apply for a job.

Browsing and creating an account are free. Some extras, such as promoted placement and advertising, are paid. You always see the price before you pay.

Use the search bar on the home page, or choose your city from the header. You can also browse all cities or all categories.

Press Register at the top of the page and fill in your details. If we ask you to confirm your email address, follow the link in the message we send you.

On the sign-in page, choose the forgotten password link and enter your email address. We will email you a link to set a new password.

Send us a request through the contact page from the email address on your account. Our Privacy Policy explains what we delete and what the law requires us to keep.

Sign in, press Add listing and fill in the form with your business name, category, location, contact details and photos. New listings may be checked by our team before they go live.

Type it into the form and choose to add it. Your suggestion goes to our team for approval.

Go to My account, open Listings and choose the listing you want to change.

Yes. Open the listing, press Own this business? Claim it and follow the steps. We check claims before we hand over a listing. Read more about claiming.

To protect you from spam, visitors contact you through the enquiry form instead. Their messages are sent to you.

Sign in, open the business page and fill in the review form. Please describe your real experience. Reviews may be checked before they appear.

Open the Review kit on your listing in your account. It gives you a review link, a WhatsApp message, a QR code and printable cards for your door, counter or table.

No. Owners cannot delete reviews. If a review breaks our rules, for example if it is fake or abusive, tell us and our team will look at it.

It means we checked the documents or details provided at the time. It does not guarantee the quality of a business. See how verification works.

Open its page and use the phone, WhatsApp or enquiry options shown there. What you see depends on the details the business has added.

Where a business offers services, you can request a quotation from its service page. You can also describe what you need with Post a requirement, where this is available.

No. Deals are between you and the business, seller or employer. Please check details yourself before you pay or sign anything. See our Terms & Conditions.

See Advertise with us for the options and current prices.

At checkout you can choose from the payment methods shown. Card and bank details are entered with our payment provider and are not stored by us.

Refunds depend on what you bought and are given where stated at the time of purchase or where the law requires. Contact us with your order details and we will look into it.

Use the report option on the page where one is shown, or send us the link through the contact page.

Our Privacy Policy explains what we collect, why we use it and your choices. Our Cookie Policy covers cookies.

Meet in a public place where you can, check the item or property before you pay, and never send money or ID documents to someone you have not checked.